Weather, natural disasters and other uncontrollable events can interrupt MAJicData's network infrastructure anytime, anywhere and with little warning.
That is why MAJicData always securely stores multiple copies of your data so that it is protected from planned and unplanned events, including transient hardware failures, network or power outages, and massive natural disasters.
Our well defined redundancy plans ensure that your data is always available, even in the face of failures. However, if interruptions do occur, we will update this page with the latest Service Alerts to keep you informed.
Is your MAJicData server online? Is the API service running? Let's check!
We believe in 100% business to customer transparency. That is why every alert is logged and displayed to the public, regardless if it affected customers or not. When something’s wrong, we don’t wait until you contact us about the issue. Through transparency, MAJicData is in front of the issue and strives to make sure that the people that have entrusted us to do business in their community know we’re doing all we can to resolve any issue in a timely manner.
Alert #205764 - Hurricane Nicole - Hurricane Contingency Plan Activated
Date: November 7, 2022, 8:00 EST
Hurricane Contingency Plan Activated. Our well defined redundancy plans ensure that your data is always available, even in the face of tropical storms / hurricanes.
If you have any questions regarding your service, please contact us today.
Alert #205731 - Hurricane Ian - Hurricane Contingency Plan Activated
Date: September 24, 2022, 8:00 EST
Hurricane Contingency Plan Activated. Our well defined redundancy plans ensure that your data is always available, even in the face of tropical storms / hurricanes.
If you have any questions regarding your service, please contact us today.
Alert #34571 Application Unavailable (503)
Date: February 18, 2022, 21:02 EST
MAJicData experienced a Power Automote related service issue starting on February 18, 2022 at 21:02 EST. This issue temporarily affected customers while our third-party provider Microsoft addressed their issues.
We have refunded all clients that are using Power Automoate Services, as covered by our 100% satisfaction guarantee.
Our automatic systems determined the root cause to be directly related to the service being temporarily overloaded. The issue was automatically resolved within 1h, 25min of the start of the incident. Services were fully restored and tested by MAJicData engineers for functionality. If you have any questions regarding your service, please contact us today.
1 Active Alert. Scroll down to read alert message. 