All Mannaged IT Support Solutions

Complete IT Support

  • Sit back and relax: We’ve got your IT Systems covered with complete support all day, every day
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Complete IT Support Service Description

IT repairs and updates can be costly to manage on a break-fix pricing model. However, with MAJicData unlimited IT support, we offer unlimited tech support requests, no matter if you’re reaching out over the phone, through email, or an online ticket. With a more predictable monthly cost, you’ll be able to save money and plan your business’s operations more efficiently.

Thanks to our high-quality support services, your tech support issues will be solved lightning fast. Our US-based support professionals know what you need and are ready to assist you over the phone, in person, and online. Contact us today so we can talk about how our IT support team can meet your expectations.

Satisfaction Gurantee Included in This Service

We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.

Benefits of Our Approach

A Dedicated Team of Experts

We offer 24/7 365 live support to a team of technology experts. Our engineers encompass an assorted set of skills and real-world experience, empowering full protection for the technology you use.

24/7 Help Desk Support

Have an issue? Log into the MAJicData Client Zone, for response times typically under five minutes! Forget long queues when giving us a call, live customer service agents will answer in 30 seconds or less. Not to mention, our remote IT services are as quick as lightning.

Boost Employee Productivity

Wasted hours waiting for IT support can cost your company valuable time and money. With our Complete Support Solution, eliminate downtime and expedite resolution times allowing your team to get back on track.

Enhanced Security

MAJicData’s AI Security Service is constantly monitoring and responding to system alerts and threats. Potential vulnerabilities will be sandboxed, investigated, and actioned upon before they become full-blown IT nightmares.

Predictable Pricing

Paying overtime for your in-house team can be costly and stressful. Our Complete Support Solution is affordable and with 24/7 365 support, you are guaranteed to get your technical issues resolved at any time day or night.

Disaster Recovery & Business Continuity

Our Disaster Recovery and Backup Solutions can be delivered separately, or together. We will create a rock-solid plan and can provide remote management services as well, including regular testing of these plans to ensure you’ll never have an IT disaster.

Our Clients Love Us

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MAJicData has been hosting our backups for a couple of years now. We have had to utilize the restore process 3 times, one of which was a bare metal restore. The guys did "All the Heavy Lifting" on all the restores. I can really sleep at night with their backup/restore process in place.
- Justus Okonjo
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Knowing that MAJicData is constantly monitoring our server and workstations allows me to focus on the strategic issues of our business. We are quite pleased with the service and expertise of MAJicData and look forward to a long and mutually beneficial relationship.
- Margaret Cameron
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We started working with MAJicData over 7 years ago, and they have done a great job for us. They have the skills, experience and responsiveness to handle all our IT needs. We trust them to make recommendations and implement the technology we need to keep our business running.
- Ignacio Castillo
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I wish I had started working with MAJicData years ago! They offer prompt service and superior technicians who are respectful of all users' experience levels, all at an affordable price. I cannot say enough good things about them.
- Jayla Wallace

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